Refund policy

RETURN & REFUND POLICY

Last updated: June 2026

At Storavax, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

Returns

Customers have 30 days from the date of delivery to request a return.
Returns are completely free of charge.
Products must be returned in their original condition whenever possible.
To initiate a return, please contact us at info@storavax.com.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us immediately with photos of the product so we can resolve the issue promptly.